Terms of cooperation

Booking and payment

• Sessions take place only after a booking has been made in advance and paid online (BLIK, card or Revolut) at the time of booking.
• Cancelling or rescheduling is possible up to 24 hours before the session. In the case of a later cancellation or a no-show, the full fee is charged.
• Cash payments are not accepted.

Sessions, language and format

All sessions are held online via Google Meet and are available in both Polish and English. There is no in-person option – this lets us meet wherever you are, in the language you feel most comfortable in.

Cooperation and the goals of therapy

Therapy is a process that requires commitment from both sides – it is built on respect, honesty and shared work towards growth. Immediate results cannot be guaranteed, but the aim is to support you in discovering your own resources and possibilities.

Risks of therapy

During sessions, difficult emotions such as sadness, anger or frustration may arise. This is a natural part of the therapeutic process.

Contact between sessions

Contact between sessions concerns organisational matters only, e.g. changing an appointment.

Confidentiality and supervision

All information is confidential, except in situations where life or health is at risk. Therapeutic work is regularly discussed in supervision, without revealing any data that could identify the people attending sessions.